Skip to content

Free shipping on orders over €75

    FAQs

    Shipping and Delivery

    How does shipping and delivery work?

    We ship all orders with An Post tracked delivery. We aim to ship every order within one business day of receiving your order. Please allow 3 to 4 days for delivery.

    As soon as your order is despatched we will email you to let you know that it is en route and give you a tracking number.

    Currently we are only delivering to the Republic of Ireland. In future we will ship to other markets.

    How much do I pay for shipping?

    Shipping charges depend on order size and are clarified at checkout.

    Orders over €75 carry free shipping.

    Can I track my order?

    Yes! We will send you a tracking your order when despatched.

    Help! I think my order has been lost?

    Sometimes orders can be delayed at peak times. Please contact us via email hi@sharesiopa.com and we will track it down for you.

    Returns and Exchanges

    What is your returns policy?

    We understand the item you bought may not be as expected. We accept returns up to 30 days from date of purchase.

    Items must be returned in saleable condition with all accompanying packaging.

    In the case of an item being damaged or faulty please document this by email to hi@sharesiopa.com quoting your order number and issue.

    Do I have to pay for returning an item?

    As we offer free shipping on orders over €75 we cannot offer free returns.

    Please use a trusted carrier to return goods (with returns receipt) so we can process your return in a timely fashion.

    How long will it take to process my return?

    it will take up to 5 business days to process your return.

    Contact Us

    How can I contact Sharesiopa?

    Email is best. You can contact us at hi@sharesiopa.com and we will quickly address any query you have.

    Where is the company located?

    Sharesiopa is based in Dublin, Ireland.

    I need to urgently change/cancel my order?

    Please email customer service hi@sharesiopa.com and we will do our best to change or cancel your order if it has not been shipped.

    30 Day Returns

    Tracked Delivery